Privacy Notice
Thank you for visiting and using our website, our social media pages.
VON BEAUTY respects your right to privacy when you interact with us. This Notice explains how and for what purposes we use the information collected about you through our Site during your visit.
- SCOPE OF THIS PRIVACY NOTICE AND YOUR CONSENT
By using our Sites or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please refrain from using or visiting our Site or providing personal data.
VON BEAUTY reserves the right to make changes to this Privacy Notice at any time and we will communicate to you any substantial changes.
- WHAT PERSONAL DATA WE COLLECT ABOUT YOU
We only collect personal information that is necessary for a specific purpose or that you provide to us with your consent, based on a contract with us or through your actions or for a legitimate reason:
- Personal contact information, such as first and last name, home address and e-mail address, telephone number, or gender.
- Payment information, credit cards and billing addresses.
- Information about your purchase such as date and place of purchase.
- Queries you may have regarding our products and your interaction with us, e.g., with our after-sales services.
- Your comments and user-generated content, including any photos, videos, and personal stories that you share with us.
- Your profiles on social networks as well as photos and videos where our brand and products are mentioned.
- Your preferences regarding our products.
We also use cookies and other tracking technology which collect certain kinds of information when you interact with our Sites or open our emails, such as IP addresses, devices or browsing preferences. You can find more information in our Cookie Notice.
We may collect personal data about you from third party data aggregators (e.g., Google), promotional partners, public sources, and third-party social networking sites. Such information may include personal data as part of your profile on a third-party social network and that you allow that third party to share with us, pursuant to their rules.
- WHY DO WE COLLECT PERSONAL DATA AND USE IT
We may collect and use your personal data for several purposes, including:
- to complete the purchase of our products.
- to maintain a personal and high-quality relationship with our clients.
- to respond to your queries
- to contact you for marketing purposes with your consent or based on a previous purchase.
- to combine with information, we receive from others to help understand your needs and to provide you with better service, including customizing sites and serving you interest-based advertising.
- for security and maintenance of our Sites and boutiques; for reporting; and for risk, dispute, and record management.
- WITH WHOM DO WE SHARE PERSONAL DATA
We may disclose your personal data to the following entities:
- Our affiliate companies.
- The advertising, marketing, and communication (e.g., press relations) agencies delivering and analysing our campaigns.
- The data processing entities acting upon our instructions: hosting or security providers, IT developers, and web analytics tools such as Google Analytics.
- Authorities, if so, requested by law.
The VON BEAUTY Site may use third parties such as network advertisers and ad exchanges to serve you ads on third party websites after you leave our VON BEAUTY Site, and we may use third party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of the VON BEAUTY Sites. See more information in our Cookie Notice.
We require such third parties, who may be based outside the country from which you have accessed the Sites, to comply with all relevant data protection laws and security requirements in relation to your personal data, usually by way of contract.
We might propose social plugins, in which case we may collect and process information relating to your account on social media platforms. The third-party platform’s use of information collected from you (or as authorized by you) is governed by its own privacy policy and your settings on the service.
- HOW DO WE STORE, SECURE AND RETAIN DATA
We take all reasonable technical and organisational measures to protect the personal data we hold against loss, unauthorised access, or disclosure and against other misuse. Your personal data will not be sold or disclosed to any other third parties except as provided in the Privacy Notice.
When the personal data that we collect is no longer required for the given purpose, or for legal requirements, we destroy or delete it in a secure manner.
- YOUR RIGHTS
- HOW YOU MAY ACCESS YOUR PERSONAL DATA AND SEEK ITS CORRECTION
You can request access to the personal data we hold about you by contacting us at hello@vonbeauty.com You have the right to tell us if you would like to withdraw your consent, correct, update, or delete your personal data in our records or object to any processing. To assist us in dealing with your request, please provide your full name and details.
You may opt-out at any time from marketing communications by contacting us at hello@vonbeauty.com. You may also limit the use of tracking technologies (such as the use of cookies by setting browser to warn you before accepting them, or you can simply set it to refuse them).
- HOW TO CONTACT US
VON BEAUTY LIMITED is registered in London, United Kingdom. Company number: 12393371 and acts as “data controller” for the personal data it processes in the framework of this Privacy Notice. Please contact us by email at hello@vonbeauty.com.
- HOW TO COMPLAIN ABOUT OUR PROCESSING OF YOUR DATA
If you feel that your data has been handled incorrectly, or you are unhappy with the way we have dealt with your query regarding the way we use your personal data, you have the right to complain. You should seek advice from the Supervisory Authority of the country where you reside.